Return Policy
Thank you for shopping with us! We hope you love everything you order from us. However, if you are unsatisfied and your return meets the criteria below, we will gladly issue you store credit in the form of a gift card.
Please email us at [Email] if you have any questions about whether your return meets our criteria.
Returns
Our policy lasts 21 days. If 21 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition as when you received it (unwashed, unworn, no stains, no smoke smell, etc.), and in the original packaging with hangtags attached. Refunds are given in the form of store credit, not the original payment method.
The following items are exempt from returns: intimate products (such as bralettes and swimwear) for sanitary reasons, sunglasses, home goods/decor, candles, jewelry, hats, gloves, headbands, mittens, consignment items, and gift cards.
Please note: [Name] does not offer refunds for price differences on items previously purchased at full price that are later marked down or included in a flash sale.
To complete your return, we require a receipt or proof of purchase.
Sale Items
All clearance items marked with a red or black line on the tag are final sale and non-returnable.
Online Purchases
To return your product, it must be received by us within the 21-day return window, and you should mail your product to:
[Name], [Address].
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging with hangtags attached. Refunds for online purchases are given in the form of store credit, not the original payment method.
If you receive store credit, the cost of return shipping will not be included.
Cancellation Policy
Once an order has been placed, it can only be canceled if it has not already been fulfilled. If you receive a shipping notification, the order can no longer be canceled. If you wish to return the item after receiving it, please refer to our return policy above. To cancel an order, please call us at [Phone Number].
For further questions or concerns, please contact [Email] or call [Phone Number].